Patient Payment Agent

Make patient billing simpler, faster, and more transparent automatically.

ImpactRCM’s Patient Payment AI Agent calculates patient responsibility, sends personalized statements, offers flexible payment options, and follows up intelligently to improve patient collections without adding staff workload.

Built to Support Hospitals, Practices & Billing Companies

Patients today expect clarity, convenience, and flexibility in how they pay for healthcare. However, many organizations still depend on manual billing, paper statements, and repetitive follow-up calls. This leads to delayed payments, low collection rates, and frustrated patients. The result is increased call center workload, higher operational costs, and a poor overall financial experience for both patients and staff.

What It Does

How It Helps You

Features

Patient Payment AI Agent automates billing, delivers clear cost estimates, sends smart reminders, and enables easy digital payments to boost patient collections.

Mobile-Friendly Payment Links (No login required)

One-Click Pay via card, ACH, HSA/FS

Smart Timing Follow-Ups based on patient behavio

Payment Plans & Auto-Pay Enrollment

Multilingual Support

Business Impact

The Patient Payment AI Agent enhances your revenue cycle by simplifying billing, increasing on-time payments, and improving patient satisfaction through transparency and convenience.

60% faster patient payments and reduced outstanding balances

Improved patient trust and payment experience

Lower administrative effort for billing and collections teams

Increased revenue capture through automated follow-ups

Stronger cash flow and reduced AR days

Built for Healthcare Teams

The Patient Payment AI Agent is designed for hospitals, physician practices, surgery centers, and billing companies that want to simplify patient billing and improve collections. It’s ideal for teams managing high patient volumes, manual payment posting, or rising outstanding balances. The system integrates with your EHR and payment gateways to streamline the entire patient payment experience.

Perfect for organizations aiming to boost collections, enhance patient satisfaction, and reduce payment delays.

Hospitals & Health Systems

Multi-Specialty Clinics

Physician Groups

Ambulatory Surgery Centers

RCM / Billing Companies

Simplify payments and get paid quickly

See the Patient Payment AI Agent in action.

How It Works

STEP 01

Connect to your EHR / PM system

STEP 02

AI Agent verifies insurance & benefits in real-time

STEP 03

Flags exceptions for review (if required)

STEP 04

Updates records automatically

STEP 05

Claims get submitted clean, the first time

Why ImpactRCM

ImpactRCM combines deep RCM expertise with purpose-built AI designed for healthcare workflows, not generic automation. Fewer denials, faster payments, less manual work.

Purpose-built for healthcare RCM, not generic automation

Seamless EHR/PM integration for clean, consistent data flow

Real-time payer verification with accurate benefits and authorization checks

Reduces denials and front-end workload without adding staff